Pickleball Club Operations Platform
Pickleball District
A fully digitalized pickleball club — live queues, friend-based matchmaking, court bookings, and player tracking replacing the whiteboard at the front desk.
Project Overview
The Challenge
Open-play pickleball runs on a whiteboard. Names get written in a column, a staff member calls the next four when a court frees up, and everyone else stands around guessing how long the wait is. The system breaks down the moment the club gets busy: turns get skipped, friends who came together get split across courts, walk-ins argue over position, and nothing about who played, how long, or how often survives the end of the session. Private court rentals and coaching slots lived in a separate notebook, double-booked as often as not, with payment collected on trust at the desk.
Our Solution
Pickleball District turns the whole club into one live system. Players check in and hold a real position in a queue they can watch from the wall display or from their phone, then claim an open court, stack onto a short one, or pull in the friends they follow for a doubles match — matchmaking becomes social rather than administrative. Playing time is tracked as a balance in minutes that players can top up, and each 20-minute rotation ends and re-queues automatically. Behind the desk, staff run one dashboard: add walk-ins, end and rotate matches, open or retire courts, and see waiting, in-play, free-court, and booking counts at a glance. VIP courts and coaching sessions are reserved and paid online against real availability, returning a booking reference instead of a line in a notebook. Match duration, players per court, opening hours, and payment hold windows are all configurable, so the club tunes its own rules — and every match, player, and transaction is recorded rather than erased.
Project Gallery
Results
- ▲Whiteboard and manual stacking replaced by a live, self-service queue
- ▲Friend follow and court invites turn matchmaking into a social flow
- ▲VIP court and coaching bookings reserved and paid online, no double-booking
- ▲Every match, player, and transaction tracked instead of erased at close
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